- Regular dock hours are 7:00 a.m. - 5:00 p.m., Monday - Friday.
Special note: City of Chicago does not allow parking or unloading on Canal Street during rush hours from 6:00 a.m. to 9:00 a.m. & 4:00 p.m. to 6:00 p.m. Monday - Friday.
- After-hours are before 7:00 a.m. or after 5:00 p.m., Monday - Friday, weekends (all day), and observed holidays (all day).
- Deliveries during regular dock hours are available on a first-come, first-served basis and without charge for small-scale deliveries (i.e., 1 elevator load/trip). Large-scale deliveries (i.e., more than 1 elevator load/trip) must be scheduled after hours. The Office of the Building reserves the right to stop any delivery in progress during regular dock hours, if the delivery is over the 1 elevator load/trip limit. We always recommend furniture deliveries to be scheduled and completed after hours.
- Schedule after-hours deliveries with the Office of the Building and include the following information: name of requesting tenant/contractor, type of delivery (e.g., furniture, equipment, etc.), duration, name of company making the delivery, and cell phone number for an emergency contact person. Forty-eight
(48) hours advance notice is required for after-hours scheduling.
- The Office of the Building contact person for dock and freight elevator scheduling is:
Carmela Abalos
(312) 466-4939
carmela.abalos@cushwake.com - Vendors, delivery personnel, and all service contractors must have a current Certificate of Insurance on file with the Office of the Building prior to gaining access. (Please see Vendor Insurance Requirements).
- Two North Riverside Plaza is a union building. All movers and contractors must have an approved union contract and be approved by the building management.
- Security of the Two North Riverside Plaza dock is required to be overseen by a dock officer. An elevator operator is required to control the freight elevator.
Summary of Charges (4-hour minimum for after-hours scheduling):
Dock Security Officer | $55.00/hr |
Freight Elevator Operator | $55.00/hr |
Dock Entrances and Freight Elevator Dimensions:
15 N. Canal Street (main dock entrance)Width | Height | Depth | Weight Limit | |
Main Door: | 3'-10" (bumper to bumper) | 6'-10" | ||
Hall Door: | 4'-10" | 6'-11" | ||
Large Freight Elevator Interior: | 7'-5" | 7'-5" | 6'-5" | |
Large Freight Elevator Door Opening: | 5'-0" | 6'-10" | ||
Large Freight Elevator: | 3,500 pounds |
Please click here to download a copy of the Two North Riverside Dock Policies.