Dock Policies

  • Regular dock hours are 7:00 a.m. - 5:00 p.m., Monday - Friday.

  • Special note: City of Chicago does not allow parking or unloading on Canal Street during rush hours from 6:00 a.m. to 9:00 a.m. & 4:00 p.m. to 6:00 p.m. Monday - Friday.

  • After-hours are before 7:00 a.m. or after 5:00 p.m., Monday - Friday, weekends (all day), and observed holidays (all day).

  • Deliveries during regular dock hours are available on a first-come, first-served basis and without charge for small-scale deliveries (i.e., 1 elevator load/trip). Large-scale deliveries (i.e., more than 1 elevator load/trip) must be scheduled after hours. The Office of the Building reserves the right to stop any delivery in progress during regular dock hours, if the delivery is over the 1 elevator load/trip limit. We always recommend furniture deliveries to be scheduled and completed after hours.

  • Schedule after-hours deliveries with the Office of the Building and include the following information: name of requesting tenant/contractor, type of delivery (e.g., furniture, equipment, etc.), duration, name of company making the delivery, and cell phone number for an emergency contact person. Forty-eight (48) hours advance notice is required for after-hours scheduling.

  • The Office of the Building contact person for dock and freight elevator scheduling is:
    2NRPlaza@cushwake.com
    (312) 466-4939

  • Vendors, delivery personnel, and all service contractors must have a current Certificate of Insurance on file with the Office of the Building prior to gaining access. (Please see Vendor Insurance Requirements).

  • Two North Riverside Plaza is a union building. All movers and contractors must have an approved union contract and be approved by the building management.

  • Security of the Two North Riverside Plaza dock is required to be overseen by a dock officer. An elevator operator is required to control the freight elevator.

Summary of Charges (4-hour minimum for after-hours scheduling):

  • Dock Security Officer $55.00/hr

  • Freight Elevator Operator $55.00/hr

Dock Entrances and Freight Elevator Dimensions:

15 N. Canal Street (main dock entrance)

Main Door:

Hall Door:

Large Freight Elevator Interior:

Large Freight Elevator Door Opening:

Large Freight Elevator:

Width

3’10’ (bumper to bumper)

4’10”

7’5”

5’0”

Height

6’10”

6’11”

7’5”

6’10”

Depth

6’5”

Weight Limit

3,500 pounds

Please click here to download a copy of the Two North Riverside Dock Policies.